Monday, August 30, 2010

Training and lack thereof

I learned a few things regarding the usefulness of training in the last class, namely that good training will reduce employee turnover and the related costs. I have personal experience with the fact that bad training will force employees out. In the jobs I've held almost all had no formal training whatsoever and most just threw you in the mix after a day or two of working with a more experienced staff member. At one of my first jobs in foodservice I was training under a prep cook who was indifferent at best and hostile at worst. After a week of not learning from him I found a job in another kitchen and moved on.
The most thorough training I ever received was in corporate jobs. When working at a hotel opening for Aramark, I was submitted to an entire day of orientation and training along with many other employees. While working for UPS I spent about 4 hours before going on the floor just discussing safety procedures and the like. I had respectably long tenure at these establishments in comparison with some other jobs I have held. I definitely felt more prepared for the job and knew what was expected of me.
I do think that later in my career I would like to invest in training for employees as I think it would be beneficial not only to my bottom line but also to the employees. I think employees value an employer who is willing to invest in them.

No comments:

Post a Comment