Training is one of the most basic things you wish to receive from your supervisor. "Tell me how to do my job." Over extern, I had the most hit and miss training I have ever received. This class has made me more aware of the mistakes my supervisor made. For one, she never took much time to train me but would hold me accountable for expectations I wasn't aware of. She used the magic apron method with correcting actions as she went. I also realized that this case was not unusual but far from progressive. At times it made me feel inadequate and lowered my morale. Sometimes I went into a task blind and would come out in trouble. I became good at methodically choosing my steps with reasoning so I could explain myself if I got in trouble.
The best training I've ever had was during my tenure as an RA at my previous institution. It was a week long and encompassed everything developmental skills as a person, confrontation skills, the ins and outs, facilities, etc. I know that this type of training is expensive and time consuming. And in most cases, not the most effective way to train in a kitchen. I do believe that there is a happy medium between excellent and ineffective.
In addition to learning about all the mistakes that were made, I am also able to take from this class with more reasons why I should train others. One day I would like to be a business owner. I would like to be able to effectively and efficiently train my staff to reduce my labor costs and the cost of turnover. Keeping people happy, building rapport and keeping my staffs' morale high will surely help.
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