NUMB3R THREE

TRAINING!!!!

Ahh, the hated first few days of work where you spend most you time learning people's names you can't remember and exchanging fake smiles and shaking hands. But who would have known that it was so important?

I never took training seriously, maybe because every time I was trained for a job position, it was for something that I liked doing. And throughout my stay with whichever company I was with a the time, I was always the person to complain about everyone else's performance. Once we went over training in class, I get it now, most people who are not trained properly will have absolutely no clue as to what is expected of hem, and then have to rely on everyone else's bad habits and their own mistakes to somehow put together a clue on how things are supposed to work.

This whole concept is new to me, but once I understood it, it all makes sense. all the steps from orientation, tracking progress, retraining, evaluations, etc... That is how companies are fortunate enough to keep most of their employees.

Now that I think about it, i actually trained a ton of people while at The Cheesecake Factory in California. I never really took it seriously, I just wanted the person to understand what is expected of them and at the same time know what to and what not to do in order to not get into trouble. i was expediter at the time and all the training i did was around food, i think the passion took over after a while and iended up being the person who yells and screams at everyone and everything if it didn't go my way. i had no problem ripping a server apart in front of everyone else. even my friends we targets, they all hated me throughout my shif, but the food came out perfect each and everytime, the managers were happy, and the poor new server, all he wanted is is to not get yelled at, so as long as he knew how to not get on my nerves, everything went well. they knew i was nice, but just not at work.

i think the next time i'm put into a situation where i have to lead and train, my view of the whole situation will be completely different due to the training in class!